Unfortunately (or maybe fortunately) I do not have any spooky CRM Stories for you other than users saying they didn’t do something the system says they did. Instead I have a quick blog review touching on the highlights of the last few weeks while I was busy with Summit and such. Let’s jump right in.
PowerObjects is working on a series about CRM Upgrades. Check out this installment – Upgrading CRM: Reimplementation vs. Upgrade – Choosing What’s Right for you. This talks about what the options of reimplementation and upgrade mean along with the reasons you might select one or the other.
EMEA Dynamics Support posted a helpful troubleshooting article, Dynamics CRM Bulk Delete – General Support Questions. This works through the common questions and issues that they deal with and how to respond.
A little bit ago we talked about the CRM 2016 Release Preview Guide. This is a very long document, so if you don’t have time to read it you should check out Leon Tribe’s slightly shorter summary – Review of the Latest Dynamics CRM Release Preview Guide. There are lots of great new features centered around Microsoft’s themes for Productivity, Intelligence, Mobility and Unified Service.
Sonoma Partners shared the Negative Effects of a Disjointed CRM Environment. This touches on the importance of ensuring your CRM supports and aligns with your business as it grows and integrates with all the necessary systems. Some of the impacts of a disjointed CRM environment include customer satisfaction, employee productivity and retention and company performance.
Lastly, I will put all of you in charge of reviewing the recent posts of CRM Tip of the Day. What was your favorite tip? Anything that can help your business?
Have a great weekend and a happy Halloween!
P.S. Make sure you come out to the Washington, DC Chapter Meeting on November 4th get more details and register here.