PowerObject’s Creating If Then Else Logic in CRM 2013 Business Rules – Tutorial on how to handle AND and OR conditions in your Business rules.
CustomerEffective’s A Better Way to Control User Synchronization Settings in CRM – this describes a new tool that allows you to set up the default sync filters and reset users to the default sync filters in Outlook.
CRM in the Field’s PFE CRM Trace Log File Reader – describes the CRM Tracing log reader and how to use it to gain more information about issues you are having.
Jukka Niiranen’s Information Overload: Cleaning Up CRM 2013 Forms – some helpful tips on how to clean up your CRM 2013 forms and clean up titles.
Jukka Niiranen’s How Would You Change the CRM Navigation? – this post links to several suggested CRM improvements on Microsoft Connect. Login and vote for these items so that the product team will consider including then in a later release.
Mitch Miliam’s Searching for Emails to a Specific Person – This is a handy tip describing how to find all E-mails a contact was involved in using Activity Parties.
Also when working with E-mails, if you need to search for all E-mails To or from a specific e-mail address you can use the contains operator. Try searching for E-mail where the TO field contains firstname.lastname@example.org and you will see all the messages sent to that address.