Let’s check out the CRM news from this week!
CRM Tip of the Day had a series of blogs this week about
the Spring ’14 features. They compiled some great videos on: Mobile,
Sandbox
Instances, Developer
Features, Service
and Cases, and Other
Stuff.
Hitachi Solutions walked through How
to Change the Tiles on the Menu using the Sitemap Editor. This shows how to
remove tiles you don’t need to make it easier for your users to navigate.
Hitachi Solutions also talked about Lessons
Learned using Business Rules in CRM 2013. This walks through situations
that are good cases for Business Rules as well as when you should consider a
different option.
Also related to Business Rules, McGladrey posted Business
Rules in CRM 2013 are missing One Key Feature. This goes of the limitation
that Business Rules will only run on forms that have already been saved.
That’s all for today. Have a great weekend everyone!
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