Aiden Kaskela, Todd Mercer and I led a session on Solution Management. In this panel we explained what a solution is, how to use them, and gave an introduction to change management. We also started into the great debate of Managed versus Unmanaged solutions.
Slides are available below. You can also watch an earlier recorded version of this presentation on CRMUG or register to join our next session on February 19th.
How are you using solutions in your environment?